I don't know about you but I'm nervously awaiting the results of my 'family and friends test' from Christmas and the New Year. I was feeling ok about it. Then a friend of mine suggested a good result may not be a 'good result' at all: it might actually be a perverse and calculated attempt by my nearest and … Continue reading Reminders that this patient experience malarkey is a serious business
Just in case you had missed it, it's all about patient experience from now on! And a good thing too. Or, at the very least, it seems the intention is to ask people more questions about their experience. A lot more questions in fact. In the new world, I wonder, will we be met by NHS 'chuggers' … Continue reading Are you a patient? Then, I’m holding you for questioning. You have the right to…..
I went to the Bob Sang Memorial Lecture by Sir Ian Kennedy this evening. Reflections on this another day. But sitting with friends beforehand I learnt about this programme and website which creates evocative and telling videos of patient experiences. Entitled Pilgrim Projects, the videos focus on an incident or episode in a patient's or … Continue reading Here’s one pilgrimage to patient experience worth taking….plus some Aussie common sense on science communication